Travel Information and Updates

Please review our Coronavirus (COVID-19) Travel information for updates:



Distribution of personal protective equipment (PPE) kits to staff, such as masks, protective screen, gloves, sanitizers, according to specific job requirements. Clear and visible signs on proper use and disposal.

Regular non-invasive temperature screenings at staff entrance and exit locations (implementation may vary from country to country depending on local regulations and laws).

Enforce safe “physical distancing” protocols for employees at the workplace, including staff recreational rooms, staff cafeteria, staff accommodation, and all other employee areas.

Regular disinfection of workspace, high-touch surfaces, and increased sanitization of staff accommodation.

Regular training for our employees to ensure proper awareness on health hygiene and update on local regulations.

Protocols and regular training on swift and appropriate responses.



Hand sanitizer available at the front desk.

Social distancing markers to maintain a minimum of 6’ distance between guests.

Increased sanitation measures to sanitize all public areas, key cards, and public bathrooms.

Requiring face masks for all guests and associates to limit any possible spread of the virus.



Limiting the number of guests in high touch zones such as front desk, lobby, dining room, lifts, and other shared facilities (minimum distance might vary from location to location according to local regulations).

Floor markers as a visual guide for guests to follow.

Re-arrange/remove furniture in the lobby area and other interaction points to allow safe distancing, comfort, and facilitate a smoother flow of traffic.

Enforcing a limit on the number of visitors in guests’ unit.



All cleaning staff to wear gloves and masks.

Increased disinfection and cleaning frequencies, especially for all high-touch public areas, and frequently touched guest room areas and items.

Regular review of quality and standards for third-party vendors and cleaning chemicals approved by the local authorities for disinfection and sanitization.

All linens are washed and treated at high temperatures.